Delete your account

This is the fastest way. It takes effect straight away.

1. 1Open Sneeky Link and go to the Profile tab.
2. 2Tap the gear icon at the top of the screen to open Settings.
3. 3Tap Account.
4. 4Scroll to the bottom and tap Delete account.
5. 5Tap Delete my account, then Delete forever to confirm. If you signed up with Apple, Apple asks you to confirm it is you first.

In short: Profile → Settings (gear) → Account → Delete account, the last row on the page.

Want a break instead? Pause account, on the same page, hides your profile and keeps your matches and messages for when you come back.

• Your profile: name, bio, prompts, interests, preferences and date of birth
• Your profile photos, including the files in storage
• Your likes, passes and matches
• Your conversations and the messages, photos and voice notes in them
• Your blocks, reports and Block Contacts list
• Your verification selfie, if you verified your profile
• Your sign-in account (phone number, email, or Apple or Google sign-in)

Once deleted, an account cannot be recovered. If you sign up again later, you start from scratch.

Refunds are handled by Apple or Google under their own refund policies. Records of your purchases that Apple, Google and our subscription provider RevenueCat keep for billing and tax are governed by their policies and the law.

• Immediately when you delete in the app: your profile disappears from Discover, and your profile, profile photos, matches and messages are deleted.
• Within 30 days: any remaining copies, including files in storage and copies in our backups, are permanently purged.
• Within 30 days of an email request (see below), and we email you when it is done.
• Usage analytics, which never include your name, contact details or messages, are deleted automatically within 14 months.
• We may keep information for longer only where the law requires it or to resolve an active dispute, as our privacy policy explains.

If you have deleted the app, lost your phone or cannot sign in, email us and we will delete the account for you:

privacy@sneekylink.co.za

Send it from the email address on your account if it has one. Otherwise, include the phone number you sign in with. Please include:

• The subject line “Delete my Sneeky Link account”
• The phone number or email address on the account
• How you sign in: phone number, Apple or Google
• Your display name and, if you chose one, your username

We may ask you to confirm the account is yours before we delete it. We will never ask for a one-time PIN, your ID number or your banking details.

• Remove a photo from your profile in Edit profile. The file is deleted with it.
• Turn off Block Contacts (Settings → Privacy and safety → Block contacts → Stop hiding from my contacts) to delete the hashed numbers we hold.
• Turn off Share usage analytics in Settings → Privacy and safety → Data.
• For anything else, email privacy@sneekylink.co.za and tell us what you want deleted.

See our support page or email support@sneekylink.co.za.